I'm Amy Lancaster, a new and used sales consultant who joined the auto world in 1996 and became a part of the Serra Buick GMC Cadillac team in July 2023. I enjoy what I do, which is getting to know my customers and providing the best customer experience. Guests appreciate my commitment to listening to their automotive needs and doing all I can to get them into the vehicle of their preferences and within their budget!
4.9 / 5 based on 95 ratings (71 written reviews)
Amy was very pleasant, cheerful and a good listener to all my stories about cars. She made me feel special and even made me a fresh pot of coffee. When it came to doing business she was efficient and answered all my questions in a timely manner.
— Michael R. ,
She is vert down to earth making it an enjoyable experience
— Martina H. ,
Great, everything went well, and this is my second car purchase from Serra. I will be back when I need another. Thank you
— Duane S. ,
Very professional and the process was made easy. Thank for your expertise!!
— Heavenly Z. ,
Excellent
— Michael D. ,
Amy is very dedicated to her career. She is very professional. She has the product knowledge to answer all questions. We enjoyed our experience very much.
— John H. ,
I was shopping around a few weeks ago and spoke to a lot of different sales people. Let just say she was hands down the best, she had multiple vehicles for me to look at in 1 day and she made the whole buying experience very easy and would recommend her to anyone looking for a vehicle for sure.
— David U. ,
Amy is incredible! She is extremely responsive, mindful of my budget and very thorough in her research in locating exactly what I was looking for. Amy made the entire process so simple and easy to complete in a very timely manner. I will recommend Amy to all my family and friends who are looking to acquire a new or used vehicle.
— Suzanne A. ,
Amy is terrific. She and the staff worked hard on my behalf to get a great deal. She was very attentive and reasssuring
— Todd H. ,
Amy was very friendly and efficient! I highly recommend her as a sales agent !
— Brenda M. ,