About Brad
Welcome to Serra Buick GMC Cadillac! I joined the team in August 2017 and started working in the auto industry on September 11, 2001. People know me as caring, honest, and someone who values accountability. I bring a fun and out-going approach to the customer experience and try to earn every guest's trust and business. Customers can rely on me for quality service before, during, and after the sale. I am a genuine person who does everything possible to achieve customer satisfaction. My hobbies include golf, soccer, snowmobiling, fishing, and working on household projects. Spending time with my wife and children is always top priority. I am also a big fan of Richmond High School sports, GO BLUE DEVILS!
Customer rating
4.8 / 5 based on 39 ratings (30 written reviews)
Recent reviews
1. Brad assured us the paperwork and clean car would be ready and waiting because it was a 2.5 hour trip from our home and we brought cash. Also, final paperwork was not ready either and we told him to mail it. 2. The car you sent for us was awful, seats hard and unforgiving, felt every bump. The driver was excellent. 3. Windshield washer fluid was 3/4 empty. No detail work under hood in engine compartment, greasy, dirt spatters. 4. Final paperwork was not timely so we told Brad to mail it so we wouldn't be driving after dark. We are senior citizens. We felt we were treated poorly and are extremely disappointed and angry. We would advise anyone who asks to stay away from Brad.
— Jamie A. ,
Great buying experience will definitely be back to see Brad and team for my next purchase
— Kenneth B. ,
Hello, This was the 2nd vehicle we purchased from Brad in the last year and a half. The first was a used 2020 Kia Soul S for my daughter and the second was a new 2026 Seltos EX for my wife and I. It was Brad's dedication to providing excellent customer service to my daughter on the 1st vehicle that brought us back for more! Buying a used car can be a challenge but Brad went out of his way to ensure my daughter was taken care of. I strongly recommend Brad to anyone who is considering to visit this dealership for a used or new car purchase. Thanks for your help Brad! Dave B. from Macomb Township
— David B. ,
Brad was great Patient and informative
— Lydia I. ,
Brad was great to work with on getting me in the truck I wanted.
— Devin S. ,
Excellent! This is the second vehicle we have purchased from Brad. No pressure, just great customer service. Highly recommend!
— Stephanie H. ,
Excellent, friendly easy to communicate with.
— Jonathan L. ,
Exceptional, Brad is always friendly and puts the customer first.
— Derek L. ,
Awesome I’m glad I met him and super happy the way he handled our business.
— Frank K. ,
Excellent. Answered every question & really looked out for me. Walter Maddox
— Walter M. ,
Specialties
- TERRAIN
- EQUINOX
- SIERRA 1500
- XT5
- SILVERADO 1500