About Jacob
Hi, I'm a Service Advisor at Serra Buick GMC Cadillac. I am originally from Port Huron but lived most of my life in South Carolina and Florida. I bleed maize and blue – Go Blue! My free time is spent golfing, fishing, and hunting. I value honesty and being relatable, and I really enjoy connecting with people. I love the chance to help customers with their vehicles and appreciate genuine interactions. I'm happy to chat about family and life experiences when the opportunity arises.
Customer rating
4.9 / 5 based on 238 ratings (185 written reviews)
Recent reviews
Informative, honest and super nice guy!
— Gerald W. ,
Jacob is sincere, honest and follows through during my appointment. Thank you.
— John F. ,
Excellent customer service 👍
— Alicia L. ,
Found Jacob to be very helpful and customer focused
— Allen G. ,
Great Service. Very enjoyable because I have always felt like their service advisors are trustworthy and the mechanics work is first class.
— John W. ,
Great experience as always. Jacob is friendly and professional and always ensures we're taken care of. Would highly recommend the service center thanks to him and his team.
— Monique M. ,
Jacob was friendly, knowledgeable and very helpful.
— Julie P. ,
Jacob was great! Friendly and efficient!
— Shari R. ,
Very thorough and very informative! Took care of all my needs.
— Sharron J. ,
Very professional and courteous
— Michael Q. ,