I love interacting with my guests and helping them find the right car. Customers can rely on me for a personal and genuine experience; I believe in building friendships, not just selling cars. My automotive career began in 2010, and I joined this dealership in March 2018. I love selling cars and have made a reputation for being good at it. Outside of work, my interests include fishing, hiking, skiing, and paddling. I also love live music and traveling to different places when time permits.
4.9 / 5 based on 267 ratings (199 written reviews)
Keith is helpful when selecting a vehicle. He ask questions so that he is familiar what I needs in a vehicle. This was the third vehicle we purchased from him; wouldn't want to buy from another salesperson.
— Dolores O. ,
This is my second time buying a Telluride with Keith. His patience and willingness to take the time to go through all the details of buying a new car are top notch!
— Angela R. ,
I emailed several dealerships about a particular vehicle. Then got in touch with Keith. He understood what we were looking for and got us into the car we wanted. It was a satisfying experience.
— David T. ,
We had a great experience working with Keith on the purchase of our 2024 Kia Telluride. Car buying can be stressful, but Keith made the entire process easy and straightforward. He was friendly, knowledgeable, responsive, and never made us feel pressured. We came in knowing what we were looking for and had done quite a bit of research, and Keith was great about answering our questions, working through the details with us, and making sure we felt comfortable with the purchase. We really appreciated how transparent and respectful he was throughout the process. We absolutely love our new Telluride and are very happy with the experience we had at Serra. If you’re looking for a salesperson who is easy to work with and doesn’t make the car-buying process feel like a hassle, I would definitely recommend asking for Keith!
— Stephanie D. ,
my wife and i made our decision last minute (end of month) to take advantage of the 0% offer on Sorento. Keith and the staff were able to get everything done and me out the door with my new Sorento in a matter of a couple of hours. I appreciate the great customer service. This is the second vehicle we have purchased from Serra Kia and Keith Bailey and we would highly recommend if you want a seamless and easy experience.
— Robert W. ,
I felt you were very helpful with getting Loretta the car she wanted. Thank You. Tom
— Thomas T. ,
Excellent!
— Alan S. ,
Easy, efficient, no drama.
— Sharon C. ,
Keith was great and friendly. However the purchasing and finance has been a joke. We were going to purchase a second car from them but unfortunately we will be shopping elsewhere .
— Jeffrey E. ,
Keith was very thorough and explained things well. His knowledge of the product was very good and he steered me to a vehicle that met all my needs at a great price. Thanks Keith!
— Daniel E. ,