About Kirk
Hi, I’m Kirk Shaheen, and my goal is to earn your trust and your friendship, not just your business. To me, my guests mean far more than a transaction. That’s why I take immense pride in delivering an exceptional, transparent, and personalized experience every single time. Born and raised in the automotive sales industry, I have a deep passion for this industry and a genuine commitment to helping people make the right decisions with confidence. Matching clients with the perfect vehicle and presenting the best possible options is not just what I do, it’s what I specialize in. Friends and colleagues describe me as patient, reliable, adaptable, and knowledgeable, with a strong sense of humor and an unwavering dedication to service. Throughout my career, I’ve been honored with multiple achievements, including Top Cadillac Sales Consultant from 2017–2025 and the prestigious GM Mark of Excellence Award for the past 9 years. Outside of work, my greatest joy is my family, my beautiful wife Alexandria, my daughter Gianna, and my son Luka. Family is the foundation of everything I do. My faith plays an important role in our lives, shaping our values, strengthening our bond, and reminding us daily to lead with gratitude, humility, and love. When time allows, we love traveling together, especially to Florida, our favorite escape and place to recharge.
Customer rating
4.9 / 5 based on 408 ratings (286 written reviews)
Recent reviews
We’ve worked with Kirk for years, and there’s a reason for that! Whether we’ve leased or purchased a vehicle, Kirk’s professionalism and genuine interest to help us has always impressed! Most importantly, Kirk has earned our trust and we will continue to work with him for upcoming vehicles, warranties, and the such.
— James T. ,
Kirk is absolutely the best sales person myself and my family has dealt with since I have been driving and I am 46 years old. He is knowledgeable, courteous, and precise which we like when purchasing a vehicle. We have purchased many vehicles through Kirk and will continue too. We would refer him to anyone we knew looking for the brands he sells. It was a pleasure to do business with him!
— Darren J. ,
Excellent with a hiccup requiring service
— David B. ,
The experience was very good and professional, thank you Kirk
— Giovanni V. ,
Great.
— Ethan W. ,
Kirk was very personable and knowledgeable salesperson. He took time and patience while handling other sales. He did not make us feel, we had to rush or we were wasting time. He listened to us. We weren’t sure what we wanted, or if we wanted to sell our car. He provided vehicles on what we said. He provided discounts that GM offered. That we were not even aware of. The whole team worked together at Serra to help us in our car purchase. We have purchased other vehicles from Serra. And Kirk has made this purchase even more customer experience better than the previous.
— Nancy S. ,
Kirk is very friendly and professional. He helped make choosing a vehicle and the leasing process go smoothly. I will definitely be working with Kirk again when our lease is up.
— Creighton H. ,
Kirk was very helpful in the lease process of our 2026 XT5. I will definitely work with Kirk and Serra Cadillac for future leases or purchases.
— Creighton H. ,
Kirk was professional and friendly. He was efficient and communicated well.
— Kari D. ,
GREAT
— Janet R. ,
Specialties
- XT5
- XT6
- ESCALADE
- XT4
- SIERRA 1500