I'm a New and Used Sales Consultant at Serra Buick GMC Cadillac, and I've been here just over a year. I'm originally from Memphis, Michigan, and graduated from Richmond High School. Growing up in a family-run business taught me the importance of making everyone feel welcome, whether they're a customer or a colleague. I genuinely enjoy helping people navigate the exciting process of buying a vehicle, ensuring they find one that perfectly fits their needs and desires. I'm outgoing, understanding, and I work hard to make sure everyone feels comfortable. It’s important to me that they love their new car. When I’m not at work, I love to golf and explore the world. I try to make it down to Tennessee every March and October. I also love to spend time at my cabin in Houghton Lake, hitting the trails with my boyfriend in our SXS and going to truck shows. I'm GM and KIA trained. Reading, going to the beach, and being out in nature are also some of my favorite things to do. I’m a happy person who enjoys connecting with others, whether it's through a shared interest or just offering a helping hand. Even if you're not my customer, I’m always happy to help.
5.0 / 5 based on 16 ratings (13 written reviews)
Morgan was wonderful to work with throughout the car-buying process! Professional, friendly, patient, and knowledgeable, Morgan made the entire experience smooth and stress-free. I really appreciated the excellent communication, responsiveness, and willingness to answer all my questions. I never felt pressured, and I felt that my time and needs were respected throughout the process. Buying a car can sometimes be overwhelming, but Morgan made it an enjoyable experience from start to finish. I highly recommend Morgan to anyone looking to purchase a vehicle. If you're looking for a salesperson who genuinely cares about providing great customer service, Morgan is the one to see! Thank you, Morgan, for making this such a positive experience! 🚗😊
— Anna W. ,
Pleasant, very polite individual and professional but also a personality and can talk to you as an everyday person like you would a friend.
— Khalem H. ,
I had the absolutely BEST experience with Morgan. She is friendly, professional and knowledgeable. I gave her the features that were important to me and she picked out a beautiful car for me. She showed me different options and explained things very thoroughly. My time with Morgan was a breeze. I went in and test drove a vehicle and 3 days later I picked my new car up from her. I'm truly blessed to know Morgan.
— Sandra H. ,
Morgan was very knowledgeable and friendly. She responded promptly to all of our enquiries.
— Dianne K. ,
Excellent!
— Elena B. ,
Very smooth and transparent
— Jawad S. ,
My experience with Morgan during my car search was wonderful. I never once felt pressured into making a purchase of any sort. I was well taken care of and inquires made by text or email were always responded to. A very good experience from a professional.
— Wayne M. ,
Morgan was so an absolute pleasure to work with. Her professionalism made everything go smoothly! I would send anyone looking for a new car to her.
— Thomas C. ,
Morgan is so knowledgeable, friendly and quick to respond. We encourage everyone to work with her.
— Donna A. ,
Morgan took that extra step right from the beginning and gave me a competitive offer on my Infiniti QX 60, which was very attractive. She showed me what Serra Dealership had to offer we negotiated a fair offer on my trade-in and purchase a lease for three years on a Kia Sportage. I enjoy driving my new Kia. The driver front lumbar seat is very comfortable. Morgan was very knowledgeable how the vehicle operates.. with gas prices going up. This just makes sense to transition with the Kia Sportage. It’s a sporty looking vehicle and my friends and family love the Kia style and interior. Thank you so much for helping me Morgan. I will come back and I will recommend Serra dealership. Debi🌹
— Debra D. ,