About Nancy
Thank you for stopping by Serra of Washington Twp. Michigan. I am Nancy Kruse, specializing in New Auto Purchases and Leasing along with Used Car sales. I am relatively new to car sales; however, I have a degree in Business Management and come to Serra with over 25 years in sales, management, and leadership skills. My first priority is my guest and finding exactly what they are looking for through honesty and integrity, along with developing a strong professional relationship to ensure their return business. Some of my hobbies are softball, singing, and visiting my home on Drummond Island with my family. I also enjoy Motown and the history that accompanies it. My favorite past time is spending time with my son Blake who knows everything there is about WWII and the ships that accompanied the war. I'm very fortunate to have traveled all over the Caribbean, all the islands of Hawaii, and even Paris, France. I have been awarded several certifications in my sales career and numerous top sales awards. I am a graduate of Dale Carnage and completed a 6-month training course with Tony Robbins.
Customer rating
5.0 / 5 based on 377 ratings (281 written reviews)
Recent reviews
Upfront. Honest. Fair. Fast delivery.
— Brian G. ,
Nancy was extremely competent at her job. She is a very professional and easy to work with sales person. The car buying process went smoothly and quickly unlike other bad experiences we had buying a new car. Nancy did a great job teaching us baby boomers how to operate the vehicle and navigate the computer/phone systems. She was very patient with us. We will definitely buy another vehicle from her.
— James L. ,
Nancy Kruse is an outstanding Sales Consultant. She is focused on understanding my color and option preferences. She watches for lease incentives and model availability and lets me know. Nancy helped me analyze two different vehicles from 2 different brands including test drives. Nancy handled my lease vehicle trade in and thoroughly explained all the features on my new Buick Envision. She worked diligently and thoroughly to make sure all the lease numbers were correct and included every possible incentive and discount. I hope Nancy handles all my future vehicle needs.
— Terry P. ,
Great as usual
— William P. ,
Nancy helped us find a car that fits our needs and budget. She made the process simple and easy and we are wet happy with our new purchase!
— Nicholas B. ,
Amazing! Nancy is the best. She goes above and beyond.
— Kelly R. ,
Very good.. both times
— Allan S. ,
Wonderful!! I continue to recommend her to ALL my family and friends.
— Marika N. ,
Very knowledgeable, helpful and friendly!
— Michelle C. ,
Very good. She really wanted to match me to the right vehicle and she found one. She has a very caring demeanor and it made me feel very comfortable with her.
— Judith B. ,
Specialties
- SIERRA 1500
- ACADIA
- TERRAIN
- ENVISION
- ENCLAVE