Thank you for stopping by Serra of Washington Twp. Michigan. I am Nancy Kruse, specializing in New Auto Purchases and Leasing along with Used Car sales. I am relatively new to car sales; however, I have a degree in Business Management and come to Serra with over 25 years in sales, management, and leadership skills. My first priority is my guest and finding exactly what they are looking for through honesty and integrity, along with developing a strong professional relationship to ensure their return business. Some of my hobbies are softball, singing, and visiting my home on Drummond Island with my family. I also enjoy Motown and the history that accompanies it. My favorite past time is spending time with my son Blake who knows everything there is about WWII and the ships that accompanied the war. I'm very fortunate to have traveled all over the Caribbean, all the islands of Hawaii, and even Paris, France. I have been awarded several certifications in my sales career and numerous top sales awards. I am a graduate of Dale Carnage and completed a 6-month training course with Tony Robbins.
5.0 / 5 based on 339 ratings (247 written reviews)
Nancy is very thorough and covered everything professionally. The entire team was transparent with the financials and made sure I was understanding the process. I love my new Canyon. I will definitely refer Nancy to my friends and family. Thanks so very much.
— Mark K. ,
She’s amazing! Detailed, prompt, and a pleasure to work with!
— Brandon R. ,
Wonderful
— Susan S. ,
Nancy was a pleasure to work with - start to finish! She knows her stuff, and kept me informed as my custom truck was ordered, built, and delivered. She found us a great financing deal and ensured we got every possible discount we could! Delivery was smooth and we would recommend that if you are looking for a new Sierra, go see her!
— Salvatore M. ,
Great experience with Nancy!
— Heidi A. ,
My lease was up, so I walked into the dealership without an appointment and was lucky she was available. She gave me a great price—no games or pressure—and had me driving off in my new lease within just a couple of hours. Very honest, friendly, and easy to work with. Highly recommend!
— Shawn S. ,
Excellent! Overall experience felt like purchasing a vehicle from a family member. Would recommend Nancy for future purchases.
— Pedro K. ,
Fast and easy.
— Nichole K. ,
Very friendly. And knows her job. Everything went fast and smooth. She knows her job priorities. Thank you Nancy for everything.
— Dona H. ,
Quick and efficient. Respectful and friendly.
— Kirsten B. ,