About Ray
I'm a Service Advisor at Serra Buick GMC Cadillac, and I love what I do. Based out of Washington Twp, I thrive on helping people and finding solutions – turning problems into fixes is something I really enjoy. Every day, I welcome folks with a smile and strive to send them off feeling positive, knowing they can count on me. I’m a people person, adaptable, and pretty good at reading a room. Outside of work, I’m blessed with a wonderful, caring wife, and we're proud parents of three intelligent, successful, and loving kids. You might find me catching a game – I’m a die-hard Detroit sports fan – or maybe at a car show. I also enjoy spending time on or near the water whenever I can. I'm passionate about meeting new people, listening to their needs, and recommending services that make sense. I'm a dependable, honest, and fun guy who loves to chat about sports, the weather, or what’s planned for the weekend. I value hard work, being there for others, and helping people leave with a better attitude than when they came in.
Customer rating
5.0 / 5 based on 364 ratings (270 written reviews)
Recent reviews
Ray was kind and helpful. Always pleased with the service!
— Shari R. ,
Great experience, thank you
— Jeffery S. ,
Another great experience.
— Richard S. ,
Gray, our servers technician and of everything very professionally and courteous and respectful. He also answered all my questions and was able to carry out all service items.
— Gail P. ,
Very good! He's always friendly, answers my questions thoroughly and explains things in a way I can understand.
— Jessica G. ,
Great job! I wasn't sure if my extended warranty would pay for the struts that would run about $1500.00. He kindly talked to the company and was assured they would pay for the whole thing minus my $500.00 deductible. That took the worry off my mind and I appreciate his service.
— Carol P. ,
I would like to express my sincere appreciation to Ray for the outstanding service he provided on my Buick. From the moment I arrived, Ray demonstrated professionalism, clear communication, and genuine cares about his customers. Exceptional service like this is rare, and Ray deserves recognition for the pride he takes in his work. It's refreshing to work with Ray that treats customers with respect and truly values quality.
— Theresa J. ,
My truck needed an oil change but I didn't have time in my schedule. I asked my wife if she could take it in for me. She had time and scheduled the appointment. Ray walked her through the appointment with a few emails sent to me so I could also see how the work was performed. Thank you Ray.
— Jim O. ,
very well
— Susan S. ,
Thank you Ray for a job well done!
— Albert W. ,