About Ray
I'm a Service Advisor at Serra Buick GMC Cadillac, and I love what I do. Based out of Washington Twp, I thrive on helping people and finding solutions – turning problems into fixes is something I really enjoy. Every day, I welcome folks with a smile and strive to send them off feeling positive, knowing they can count on me. I’m a people person, adaptable, and pretty good at reading a room. Outside of work, I’m blessed with a wonderful, caring wife, and we're proud parents of three intelligent, successful, and loving kids. You might find me catching a game – I’m a die-hard Detroit sports fan – or maybe at a car show. I also enjoy spending time on or near the water whenever I can. I'm passionate about meeting new people, listening to their needs, and recommending services that make sense. I'm a dependable, honest, and fun guy who loves to chat about sports, the weather, or what’s planned for the weekend. I value hard work, being there for others, and helping people leave with a better attitude than when they came in.
Customer rating
5.0 / 5 based on 436 ratings (324 written reviews)
Recent reviews
Ray was awesome!! Very helpful after I had a bad experience when I called service dept for help after experiencing an issue with my vehicle which would not stop flashing and beeping and could not open trunk. The person who answered was very rude and told me to call a tow truck. I was afraid to drive it, but did take it directly to service dept and luckily Ray helped me. So grateful for him.
— Cynthia C. ,
Great! I was out with in 40 minutes.
— Amiee E. ,
Excellent! Ray was very personable and respectful. He was able to bring the total cost of my repairs more in line with my budget.
— Donna C. ,
It's was great. Ray was very helpful and provided excellent recommendations and options to get our old Adacdia fixed up.
— Mark L. ,
Great
— Celeste P. ,
Ray once again was amazing. I just bought a new to me truck and put new tires and had all the recommended maintenance done to the vehicle so its all fresh and ready to go. Everything was done in a respectable and reasonable time. Thank you. I will be back and Ray will be my advisor again.
— Andrew G. ,
Professional and friendly
— Cyndi D. ,
My experience with Ray was excellent. He was very accommodating and helpful. He went over the explanation of what was necessary to clear up issues I was experiencing,
— Deborah J. ,
Ray was kind enough to let me know they will install the engine filter for free if you bring it in while I was going in for an oil change.
— Dennis D. ,
Very professional and helpful. Getting to my rewards points was challenging but Ray got me through it.
— Terry R. ,