About Teresa
Hi, I'm Teresa Raychok, a service advisor you can count on for quality service. My auto career began 31 years ago, and I have established a reputation for providing excellent service to my guests. I am honest and genuinely interested in their well-being. My passion for the KIA brand shows; I am always ready to help my customers learn about KIA and everything they can do to protect their investment. My interests outside of the dealership are horseback riding, boating, bike riding, and anything related to vintage cars. Some of my special skills include being a certified parts manager and service advisor. I have earned many awards throughout the years, including the 2018 and 2019 KIA Top Service Writer award for Central Region District 06.
Customer rating
4.9 / 5 based on 2987 ratings (2062 written reviews)
Recent reviews
Teresa is always so kind and inviting when we bring the van in for repair or tune-up. She has the personality every customer-facing role should have!
— Eric T. ,
Great,
— David B. ,
I do not enjoy bringing my vehicle in. I am treated as an inconvenience. The workers all seem annoyed and overly stressed EVERYtime. I also was given a rental (which i kept saying wasn't needed cause the recall shouldn't have taken that long - and i was right cause they called me later the same day! So I was annoyed of the hassle) But I requested a 7 seater rental (since that was equivalent to the car I was having serviced and what size i need to fit my family) and they turned it on me and said that was my problem when they handed me a tiny barley 5 seater and said deal with it. it's why i ONLY bring my car in for recalls now - all other services are done elsewhere - because I get better service and better prices and services are done in a timely manner. I have had lovely experiences with Teresa before - but probably not since my car was brand new.
— Edward M. ,
Teresa is AMAZING! She explains everything in detail. She is always so calm, polite and personable. She is the reason I pass other Kia dealerships. She is a huge asset to your front line team!
— Raphaelle P. ,
Theresa works hard for all her customers. I'll bet she thinks about them when she's on vacation!
— Peter S. ,
Theresa is a amazing. Been coming to her for 13 years. Will never go anywhere else as long as she is there! Always gives the best service.
— Barbara M. ,
Excellent. Very good customer service!!
— John S. ,
Theresa is great ! She could use more / better help.
— Christopher G. ,
Excellant
— Larry P. ,
Very professional.
— Barbara S. ,