I joined the team here at Serra Buick GMC Cadillac in 2019, but my auto business career began in 2017. I enjoy working with the wonderful people here, as well as the members of our community. I am a real team player who does everything to ensure customer satisfaction—people like working with me because of my patience and relaxing personality. I try to find the positive out of any situation and always give my all when it comes to getting the job done. In my free time, my interests include hockey and hunting.
4.9 / 5 based on 345 ratings (249 written reviews)
He's the best. He sure loves what he does. 😃
— Katherine H. ,
Very pleasant. He is very helpful and easy to work with
— Jeanne P. ,
Excellent!
— David S. ,
knowledgable, friendly, easy to work with
— Karen F. ,
I recommend Tom & this dealership to everyone I know. He’s made every single one of my leases an incredibly simple process and has been nothing but kind, knowledgeable and extremely helpful.
— Emily W. ,
Tom was terrific. Helpful knowledgeable and did everything to help me in my new car process.
— Walter F. ,
Tom was friendly and helpful. Made the process of purchasing a truck easy. He was willing to get the answer to questions if he did not know the answer, explained the features of the vehicle clearly. Told us several times during the process to call with any questions. He was quick to get back to us when we did ask a question. I would recommend Tom to anyone looking for a vehicle.
— Jennifer K. ,
Tom met all expectations for a returning customer by being informative as much as he could about the vehicle, my concerns about the vehicle, made me aware of available service contracts (which gives retirees a piece of mind) and answered all questions patiently.
— Edward P. ,
Familiar with the product he sells. Attempts to look out after the buyer he’s working with. Recommend you speak with him if looking for a vehicle new or used.
— Raymond B. ,
Tom was very helpful and answered all of my numerous questions that I kept texting him over several days. He was not pushy and slowed the process down to explain things that I didn't understand. I appreciated not being talked down to, as I have experienced many times in dealerships. Thank you.
— Lisa J. ,