Meet the team at Serra Buick GMC Cadillac

Randy Jackson

General Manager

Department: Management

Welcome to Serra Buick GMC Cadillac! At Serra, we understand how significant purchasing a new or used vehicle and quality products or services are for each guest, which is why we go overboard to make ...

Jim Cordes

Finance Manager

Department: Finance

I have been with Serra since 2007 and a Finance Manager for over 28 years. I strive to give our customers the best value and service, which you can depend on every time you come in to see us. I have b...

Wendy Leppek

Office Manager

Department: Operations

As an Office Manager here at Serra Buick GMC Cadillac, I know the importance of providing accuracy and quality customer service. Therefore, my team can depend on me for guidance, motivation, and effic...

Greg Fry

Parts Manager

Department: Parts

As a Parts Manager for Serra Buick GMC Cadillac, you can count on me for high-quality service. I will go that extra mile to help you find the perfect parts, and never try to sell you anything you don'...

Cheryl Kage

Human Resources

Department: Operations

Hi! I'm Cheryl Kage, a Human Resources employee team member with over 20 years of experience working in the automotive industry. We promote a positive atmosphere and an open-door policy for everyone. ...

Joe Coeling

Service Advisor

Department: Service

Rating: 4.8 / 5 (1813 ratings, 1050 reviews)

Hi! My name is Joe. I’m a proud service advisor at Serra Buick GMC Cadillac. I’m from Troy, Michigan and attended Oakland Community College! Some of my passions include rock and roll music and sports....

Brian Adler

General Sales Manager

Department: Management

Since 2005, I have worked in the auto industry, doing all I can to help others. My career with Serra Buick GMC Cadillac began in April 2006, and throughout the years, I have built some of the best rel...

Roman Gonzalez

Finance Manager

Department: Finance

I'm Roman Gonzalez, a Finance Manager at Serra Buick GMC Cadillac. I have established a reputation for being hardworking, motivational, and reliable. I try to help every guest achieve their goals, reg...

Jeremy Johnston

Finance Manager

Department: Finance

Hi, I'm Jeremy Johnston, and I look forward to working with you soon and helping you get the financing you deserve. The best aspects of my job are working with our fantastic finance and sales team and...

Meghan Connor

Service BDC Manager

Department: Management

Rating: 4.9 / 5 (333 ratings, 204 reviews)

With more than 10 years of experience in the automotive industry, and over 5 years as a proud member of the Serra Automotive family, I truly love what I do. As a native of the Warren and Shelby Townsh...

Bob Davidson

Sales Manager

Department: Management

I joined the Serra Buick GMC Cadillac dealership in March 2009, and have enjoyed working with our incredible team and the most loyal customers. We value every guest and do our best to help them find t...

Keith Bailey

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (248 ratings, 184 reviews)

I love interacting with my guests and helping them find the right car. Customers can rely on me for a personal and genuine experience; I believe in building friendships, not just selling cars. My auto...

Carrie Kida

Accounting

Department: Operations

I joined the auto industry in January 2013 and have established a reputation for being hardworking, compassionate, easy-going, and knowledgeable. Customers and colleagues can rely on me to step up and...

Loryn Chandler

Special Finance Manager

Department: Finance

I love working for the Serra Buick GMC Cadillac organization. This is a dealership that goes above and beyond for its employees and customers. As a Special Finance Manager, I have the opportunity to m...

Angela Mosher

Accounts Payable

Department: Operations

I joined the auto industry in 2016, and have enjoyed working with the outstanding team members at this dealership. The accounting department strives for accuracy and excellent customer service. We go ...

Andrew Granata

Sales Manager

Department: Management

Hello! I am Andrew Granata, the Cadillac Sales Manager at Serra Buick-GMC-Cadillac in Washington, Michigan. I have been in the automotive business since June of 1992 and joined the Serra team here in ...

Stephen Davis

Service Advisor

Department: Service

Rating: 4.9 / 5 (1670 ratings, 1023 reviews)

I'm Stephen Davis, a service advisor here at the dealership. Taking care of our customers is always my top priority. Guests can rely on me for honesty and loyalty; I am here to solve their vehicle pro...

Dave Bercel

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (331 ratings, 241 reviews)

I have been in the car sales business for 27 years (1993), and have built some great relationships throughout the years. My colleagues and customers know me as trustworthy, hardworking, compassionate,...

Michael Burek

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (280 ratings, 203 reviews)

Hello! I have been with this facility since we opened in March of 2006. I have enjoyed working with many customers over this time frame, assisting with both sales and finance, so I can pretty much hel...

Sara Durrant

Service Advisor

Department: Service

Rating: 4.9 / 5 (2846 ratings, 1795 reviews)

I joined the auto industry in 2004 and became a Serra Buick GMC Cadillac team member in September 2017. Providing customers with an honest and knowledgeable experience is my top priority. I know how t...

Mary Moore

Title Clerk

Department: Operations

My automotive career began in 1999, and I have learned a great deal throughout the years. My knowledge spans across several areas, such as billing, titling, and F&I. I have established a reputation fo...

Matt Stork

Sales Manager

Department: Management

I have worked for the Serra Group for 24 years. Ten years at the Al Serra Auto Plaza in Sales, and 14 years in Management at Serra Buick GMC Cadillac in Romeo. I strive for customer satisfaction and l...

Casey Clark

Sales Manager

Department: Management

Hi, I'm Casey Clark, the Sales Manager here at the dealership. I grew up in Utica, Michigan, and love spending my free time with family and friends. My wonderful wife and I have the most amazing child...

Monica Cavaliere

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (809 ratings, 611 reviews)

Hello! Thank you for choosing Serra Buick GMC Cadillac in Washington Twp., MI. My name is Monica Cavaliere. I have been selling cars for over 38 years now, and I became a team member at Serra since it...

Kristina Lezotte

Coster

Department: Operations

Thanks for stopping by the Serra Buick GMC Cadillac website! I hope you enjoy your time on the site, and we look forward to working with you soon. My auto career began in April 2018. You can rely on m...

Linda Berishaj

Finance Manager

Department: Finance

Working as a financial manager allows me to meet new people and give them the advice and support they need during the buying process. I love helping guests protect their investments. My automotive car...

Mike Fillinger

Sales Manager

Department: Management

As a Sales Manager who joined the auto industry in 2002, my top priority is to get the job done right! I am here for my guests and team members, doing everything possible to help them achieve their go...

Matt Kaake

Service Advisor

Department: Service

Rating: 5.0 / 5 (2382 ratings, 1697 reviews)

Hi! I'm Matt Kaake, a service advisor who is ready to provide you with quality service. My goal is to exceed your expectations and earn a customer for life. I am known amongst my colleagues and friend...

Stephanie Hamilton

Title Clerk

Department: Operations

I grew up in Lake Orion, MI, and studied at Lake Orion High School and Specs Howard School of Broadcast Arts. My goal is to help others achieve their goals while providing quality service. You can rel...

John Damato

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (315 ratings, 227 reviews)

Hi, my name is John Damato. I grew up in the Memphis Michigan area where I attended High School and still currently live. I graduated from Central Michigan University with my bachelor's degree and wen...

Dave Fischer

Sales Manager

Department: Management

Hi! I'm Dave Fischer, Sales Manager here at Serra Buick GMC. Born and raised in Flint Michigan, I graduated from Western Michigan University and went to work in the automotive industry right out of co...

Courtney Clark

Sales Manager

Department: Management

As an Internet Sales Manager, I am all about making sure the customer has an easy time accessing our products and can set up appointments with ease. My goal is to exceed the expectations of clients an...

Brooke Deitch

Used Car Biller

Department: Operations

Hi! I'm Brooke, a Used Car Dealer here at Serra Buick GMC Cadillac. My automotive career began in 2012, and I look forward to many more successful years in the industry. Guests and colleagues can coun...

Jenna Kilcoyne

Used Car Biller

Department: Operations

Hello! I’m Jenna Kilcoyne, and I would like to welcome you to Serra Buick GMC Cadillac. I grew up in Michigan and graduated from Romeo High School. I love to spend my free time with my husband and oth...

Jarod Nevitt

Sales Manager

Department: Management

I grew up in Romeo, MI, and am currently studying at Macomb Community College. Since joining the auto industry in June 2016, I have established a reputation for being helpful and going above and beyon...

Scott Gould

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (428 ratings, 316 reviews)

Hi everyone! I am Scott Gould, a Sales Consultant at Serra Buick, GMC & Cadillac. I have been with Serra Automotive Group for 13 years and pride myself on my longevity and work ethic as I always go ab...

Paul Amato

Service Director

Department: Management

Working in the auto industry allows me to meet new people and help solve their vehicle problems. I am always here to help, and customers can count on me to go above and beyond to get the job done righ...

Teresa Raychok

Service Advisor

Department: Service

Rating: 4.9 / 5 (2866 ratings, 1961 reviews)

Hi, I'm Teresa Raychok, a service advisor you can count on for quality service. My auto career began 31 years ago, and I have established a reputation for providing excellent service to my guests. I a...

Vito Granata

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (101 ratings, 70 reviews)

Welcome to the dealership! I am a new and used sales consultant who loves working with my colleagues and customers. You can count on me to provide honesty, transparency, and knowledge. I go above and ...

David Pickett

Receptionist

Department: Operations

Hi! I’m David Pickett; this is my first venture in the auto industry, and I love working for Serra Buick GMC Cadillac. I am tremendously proud of being a part of such an honest, friendly, people-cente...

Josie Kondalski

Service Manager

Department: Management

Thanks for stopping by the website, and we look forward to solving your vehicle concerns. I am an Assistant Service Manager who goes above and beyond to get the job done right. I started working in th...

Thomas Graskewicz

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (348 ratings, 252 reviews)

I joined the team here at Serra Buick GMC Cadillac in 2019, but my auto business career began in 2017. I enjoy working with the wonderful people here, as well as the members of our community. I am a r...

Tony Herrington

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (266 ratings, 204 reviews)

Working as a new and used sales consultant at the dealership allows me to interact with many people, from our wonderful customers to management and team members. I bring a professional, yet fun, attit...

Bernard Jones

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (341 ratings, 232 reviews)

My name is Bernard Jones, and it has been a great experience for me to have assisted customers with Serra Automotive for over 11 years on the service and sales side of our organization. My goal is to ...

Nancy Kruse

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (345 ratings, 253 reviews)

Thank you for stopping by Serra of Washington Twp. Michigan. I am Nancy Kruse, specializing in New Auto Purchases and Leasing along with Used Car sales. I am relatively new to car sales; however, I ha...

Darren Lee

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (184 ratings, 136 reviews)

I was born in Detroit (Motor City) and raised in a car environment, which was everything to me while growing up. I enjoy all vehicles. I started selling cars in Florida and eventually tried the "busin...

Brad Matyunas

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (37 ratings, 28 reviews)

Welcome to Serra Buick GMC Cadillac! I joined the team in August 2017 and started working in the auto industry on September 11, 2001. People know me as caring, honest, and someone who values accountab...

Brian McIntyre

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (271 ratings, 223 reviews)

My name is Brian McIntyre, and I have worked in the auto industry since July 2017, putting my automotive skills to excellent use each day. I attended Davenport University and KIA University Certificat...

Dino Saturnino

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (198 ratings, 142 reviews)

Hello! My name is Dan “Dino” Saturnino of Serra Buick GMC Cadillac KIA and Pre-owned vehicles, how are you? I am a graduate of Ferris State University and an avid sports fan. I enjoy Michigan Summers ...

Bill Serra

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (319 ratings, 213 reviews)

Since 2010, I have worked in the auto industry, going that extra mile to provide quality customer service to every guest. I have established a reputation for being honest, straightforward, hardworking...

Kirk Shaheen

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (397 ratings, 275 reviews)

Hi, I’m Kirk Shaheen, and my goal is to earn your trust and your friendship, not just your business. To me, my guests mean far more than a transaction. That’s why I take immense pride in delivering an...

Sebastian Stellino

New and Used Sales Consultant

Department: Sales

Rating: 4.7 / 5 (112 ratings, 65 reviews)

Thanks for stopping by the Serra Buick GMC Cadillac website. I am Sebastian Stellino, and I am looking forward to meeting you and finding your next vehicle. We have a variety of new and used cars to c...

Mario Stellino

New and Used Sales Consultant

Department: Sales

Rating: 4.8 / 5 (55 ratings, 36 reviews)

Been in the car business for over 30 years and love helping all my customers buy the car of their dreams. I will go out of my way to make sure guests are 100% satisfied. I am always there for my custo...

Amanda Stork

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (703 ratings, 512 reviews)

I have been a part of the Serra organization for 20 years, and I have always provided customers with a straightforward, respectable & hassle-free buying experience. I take pride in setting you up with...

Sean Turner

Finance Manager

Department: Finance

I joined the auto industry in August 2015 and look forward to many more successful years. I take pride in knowing that my customers love working with me because of my excellent service. I work for my ...

Alex Williamson

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (281 ratings, 185 reviews)

Sterling Heights is my hometown. I lived in Germany as a kid before I moved back to the United States and attended Stevenson High School. One of my greatest achievements when I was growing up was when...

Ken Wozniak

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (213 ratings, 141 reviews)

I joined the team here in February 2017 and have enjoyed working with my fantastic colleagues and customers. As a new and used sales consultant, my goal is to find you the best vehicle while providing...

Robin Zyrek

New and Used Sales Consultant

Department: Sales

Rating: 4.7 / 5 (85 ratings, 55 reviews)

Working as a new and used sales consultant allows me to interact with our wonderful customers every day. I provide quality service before and after the sale, ensuring our customers are satisfied with ...

Mark Jabow

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (449 ratings, 325 reviews)

Welcome! It’s my pleasure matching people with their perfect new and pre-owned Cadillacs, Buicks and GMC vehicles. My commitment to customer service shines through every interaction and has been reco...

Wade Allan

Parts Manager

Department: Parts

Hi! I'm Wade Allan, an Assistant Parts Manager who looks forward to meeting you and helping you find the parts you need! I joined the dealership in September 2021, but my automotive career began in 20...

Mark Peterson

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (69 ratings, 48 reviews)

Hello and welcome! As a New and Used Car Consultant with more than 40 years of automotive experience, I’m happy to say that matching people with their perfect vehicles never gets old! Whether you’ve ...

Nick Nawrocki

Finance Manager

Department: Finance

One of my strongest passions is helping others, which is why joining the auto industry in 2011 was one of the best decisions. Meeting new people and providing them with exceptional assistance througho...

Matt Rice

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (109 ratings, 85 reviews)

Hi! Matt Rice here, and I look forward to meeting you in person and taking care of your automotive needs. I don't sell vehicles to my customers; I help them find the cars and trucks they love. That be...

Amy Lancaster

New and Used Sales Consultant

Department: Sales

Rating: 4.9 / 5 (88 ratings, 66 reviews)

I'm Amy Lancaster, a new and used sales consultant who joined the auto world in 1996 and became a part of the Serra Buick GMC Cadillac team in July 2023. I enjoy what I do, which is getting to know my...

Dylan Guenther

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (134 ratings, 103 reviews)

Welcome to Serra Buick GMC Cadillac, where customer service always comes first, and the best vehicles to select from are on the lot! I joined the auto world four years ago; however, I’ve held multiple...

Jeff York

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (161 ratings, 129 reviews)

As a Sales Consultant at Serra Buick GMC Cadillac, I am passionate about delivering an exceptional customer experience. My unwavering commitment to honesty, transparency, and empathy drives my approac...

Meghan Crottie

Service Advisor

Department: Service

Rating: 4.9 / 5 (699 ratings, 420 reviews)

Hi, I'm your Service Advisor at Serra Buick GMC Cadillac. I'm a Marysville native and graduate of Marysville High School. My passion for serving others and my dedication to providing exceptional autom...

Joey Mazzola

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (236 ratings, 201 reviews)

As a New and Used Car Sales Consultant, I have consistently maintained a reputation of honesty and transparency. Michigan native. Proud husband and father. I am committed to building lasting relations...

Nick Jackson

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (67 ratings, 54 reviews)

As a Sales Consultant in the automotive industry, I'm committed to providing exceptional service to individuals and families seeking an unforgettable vehicle ownership experience. My unwavering persis...

Lorraine Wicker

Dealer Trader

Department: Operations

My responsibilities as a Dealer Trader include negotiating deals with other dealerships, managing inventory, and ensuring seamless transactions for our clients. I excel at building strong relationship...

Stephannie Krim

Service Advisor

Department: Service

Rating: 4.9 / 5 (647 ratings, 456 reviews)

As a Service Advisor at Serra Buick GMC Cadillac, I am dedicated to providing exceptional customer service. My passion for this role drives me to go above and beyond for every client. Outside of work...

Jacob Kilbourne

Service Advisor

Department: Service

Rating: 4.9 / 5 (248 ratings, 193 reviews)

Hi, I'm a Service Advisor at Serra Buick GMC Cadillac. I am originally from Port Huron but lived most of my life in South Carolina and Florida. I bleed maize and blue – Go Blue! My free time is spe...

Nick Raczynski

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (28 ratings, 24 reviews)

Hi, I'm a New and Used Sales Consultant at Serra Buick GMC Cadillac with plenty years of experience in the automotive industry. I'm from Macomb, MI, and I pride myself on building trust with customer...

Ray Mayers

Service Advisor

Department: Service

Rating: 5.0 / 5 (254 ratings, 185 reviews)

I'm a Service Advisor at Serra Buick GMC Cadillac, and I love what I do. Based out of Washington Twp, I thrive on helping people and finding solutions – turning problems into fixes is something I real...

Dave Betts

Service Advisor

Department: Service

Rating: 4.9 / 5 (338 ratings, 254 reviews)

As a Service Advisor at Serra Buick GMC Cadillac in Washington township. I focus on helping customers in Washington and all surrounding areas. I'm dedicated to getting vehicles back on the road, which...

Joe Khammo

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (8 ratings, 5 reviews)

I'm a New and Used Sales Consultant with 12 years of experience, and I'm proud to call Shelby Township my home. went to Sterling Heights High school. I genuinely enjoy the process of helping people f...

Andrew Gavorin

Service Advisor

Department: Service

Rating: 4.9 / 5 (227 ratings, 178 reviews)

I'm a Service Advisor at Serra Buick GMC Cadillac, and though I've only been here for a couple of months, I'm already enjoying the great interactions with both customers and colleagues. With a decade ...

Morgan Smith

New and Used Sales Consultant

Department: Sales

Rating: 5.0 / 5 (6 ratings, 4 reviews)

I'm a New and Used Sales Consultant at Serra Buick GMC Cadillac, and I've been here just over a year. I'm originally from Memphis, Michigan, and graduated from Richmond High School. Growing up in a fa...